As a client of Medical Today clients can be assured the service received is the highest standard. We are constantly improving our structure to insure our service is efficient and effective at the start of the relationship.
With our recently improved website Instructed Parties can now instruct and nominate online. More important, experts’ CVs and appointment date can also be accessed online. However, at Medical Today we understand our client may experience difficult time with their case and; therefore we recognised the importance of a single point of contact for any enquiry.
This single point of contact will not only answer your enquiry but also receive feedback from your company. Feedback can be used to design a special way of instructing and nominating just for your company if so wish.
Medical Records
Medical Today has a team of highly trained staffs who provide an efficient and effective service. Our services insure the medical records are received within 15 working days from the instruction. Once the medical records are received, they are instantly scan and available online.
Our database system Monitor every request of medical records and enable our staff to pro-actively chase and reduce any delays.
Medical Appointment
Our panel of experts are base in all major cities in the United Kingdom and across all disciplines. As a result of this advantage, approximately 30% of all cases the appointment are arranged immediately or within 15 working days from the receive of the medical records.
We believe your client is our client. Our appointment team ensure all appointments are arranged as close to your client as possible using our post code mapping system. By putting your client’s welfare at the top of our priority our experts also offer home visits for clients who are unable or unwilling to travel.
Medical Reports
Due to our health relationship with our panel of experts, Medical Today is always on the top of their priority list. As a result of this, 80% of all the reports are received within 15 days after the appointment.
In order to insure the reports are the highest standard our report team checks all the reports in compliance with Civil Procedure Rules, transcription accuracy of core details, presentation and the presence of a clear prognosis.
Our experts are also constantly receiving feedbacks from us regarding their reports online and training are provided to our expert if it is required.
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